Please be advised that all individuals wishing to meet UNHCR Malaysia are required to have an appointment.

However, individuals who already hold a UNHCR card or other UNHCR document are welcome to come to the office for the following purposes:

  • Inclusion of newborn babies
  • Report of lost cards
  • Documents renewal

All requests sent in will be processed by UNHCR. As UNHCR receives hundreds of emails per day, please be patient if you do not receive an immediate reply.

If you have already sent one appointment request, please do not send another one again as it will cause further delays in scheduling your appointment. 

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Please note: UNHCR will not share any information with the authorities of your country of origin or any third party without your consent.

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To Update your information, you must be registered with UNHCR and have a UNHCR Case and Individual Number.
To update your phone number please click here

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